We’re a small business cloud consultancy and we help other small businesses benefit from affordable, corporate class, cloud based IT, but does that really define who we are?
Something we always do when we meet businesses for the first time is to take the time to understand what their company culture is because we need to fit in. We work best by effectively becoming part of your team, sort of a pop-up, virtual, IT implant. So who are Big Little Fish exactly, what is our company culture and what are our values.
The trouble with technology is that there is a lot that can go wrong! We don’t expect you to worry about the bare metal, bits and bytes needed to run your software and hold your data. We’ll take care of that for you, all we need to know from you is what software you need and how much data you currently have and we’ll do the rest. Simplicity is at the heart of all the IT services we recommend, if a technology isn’t easy to access and intuitive to use then we simply don’t offer it.
We’re honest about what we can and can’t do and about what we will and won’t do for you. We won’t tell you we can support all of your technology just to win your business. We’re IT specialists and so we specialise. Which means delivering mainstream, tried and tested technologies that we think all small businesses need. Of course, one size doesn’t fit all, we appreciate that businesses have esoteric or bespoke requirements and we’re always willing to work with you and your third party providers in areas of technology that overlap with our own.
Like all good businesses we place good customer service at the heart of everything we do. We know that all our clients are different and so no two obstacles are ever the same. We have the ability to analyse a situation, spot inconsistencies and think innovatively. We love coming up with new solutions that will suit the client and make them happy.
“I can highly recommend Jeremy for IT support and consultancy after working with Big Little Fish for over 10 years. Their strategic approach has brought about major improvements to our internal systems which has had a huge positive impact on the way we work. Jeremy is always available for any IT issues that may arise with a truly hands-on approach. With clear advice and an excellent level of customer service, he has proven to be an invaluable business partner to our organisation”.
Maria Potts – AMH Workspace